Payment Policy

Currency and authorization

Prices and order totals are shown in CAD. An order enters processing only after payment is successfully authorized. The payment methods actually available for an order are those presented at checkout.

Verification and declined payments

Payment providers may authorize, review, decline, or temporarily hold a transaction. Accurate billing information is required. Your bank can explain a decline, pending authorization, or currency-conversion charge.

Security and refunds

Complete card details are handled by the checkout payment providers rather than published on this site. Approved refunds are initiated to the original payment method within 10 days, with bank posting time separate. For order-status help, use Contact Us.